Android TV

How can I move around the platform?
Navigating Tivify and exploring all its contents is very easy. You can do it all by using the four arrows on the controller's arrow pad. To access the c...
How can I delete a recording?
To delete a recording you must access the 'My space (Mi Espacio)' section of the Tivify main menu. Once you are on the recording tab that you want t...
How can I manage parental controls?
You can manage parental controls from the 'Parental Controls' setting in the 'Settings' section. From this screen, you can set the PIN and a...
Can I access other Android TV platforms or applications from Tivify?
Yes, from our app you can easily access other content platforms such as Netflix, HBO or Disney +, as long as you have previously installed them on your Andr...
How can I activate automatic updates?
To avoid having to do the update process manually every time there is an update, we recommend activating automatic updates so that you don't miss any up...
How can I force the application to close?
If you want to force the application to close, just press and hold the 'back' button until you return to the main Android TV menu.
How can I delete all data from the application?
To clear all the app's data you have to access the 'Apps' panel which you will find in the 'Settings' menu of Android TV. Once inside, s...
How can I clear the application cache?
To clear the app's cache data you have to access the 'Apps' panel which you will find in the 'Settings' menu of Android TV. Once inside,...
How do I pair my device?
Simply install our app on your certified Android TV device and follow the instructions that will appear on your TV screen. Remember that you need to be regi...
What version should my Android TV device have?
The minimum supported version for Android TV devices is version 8. Devices below this version, although they will be able to install the app, will not b...