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Popular topics
Service and Account
4
When will I be charged the first instalment?
Where can I update my password or retrieve it if I can't remember it?
How can I contact Tivify?
How to delete my account
contents
1
Why I can't watch adult channels
Recordings
3
How can I record in my TV?
Can I download my recordings to watch them offline?
Can I record as much content as I want?
FAQ
18
What is Tivify?
Can I watch the same content on TV and mobile simultaneously?
On which devices can I view Tivify?
How many devices can I view Tivify on at once?
I have reached the maximum number of devices, what can I do?
See all 18 articles
Service
Tivify Service
8
What is the price of the monthly fee?
What happens if my payment is not accepted at the time of subscription?
What's in Tivify Free?
Is Tivify a legal platform?
What is Tivify Premium?
See all 8 articles
Account
7
How can I pay?
Where can I see my plan?
How can I unsubscribe?
Where can I update my personal data from?
I don't remember my password
See all 7 articles
Platform operation
functionalities
17
How can I control the devices linked to my account?
Can I change the language of a content?
Can I view subtitles?
What happens if I don't let Google know my location?
What is L7D?
See all 17 articles
Contents
4
What channels can I watch on Tivify?
Can I view featured content from other apps with my Tivify subscription?
Now on TV
What is LaLiga Hypermotion?
I'm having problems
10
No TV channels are visible
There is image but no sound
Google Assistant does not work
How to delete the session data of an application?
My browser does not support the web player
See all 10 articles
Devices
Android TV
16
How can I move around the platform?
How can I delete a recording?
How can I manage parental controls?
Can I access other Android TV platforms or applications from Tivify?
How can I activate automatic updates?
See all 16 articles
Mobile devices
10
Can I download my recordings to watch them offline?
Can I watch content in the original version?
How can I update the Tivify application on my mobile device?
How can I change channels on my mobile or tablet?
What version of iOS do I need to have installed to enjoy the platform on my iPhone?
See all 10 articles
Webplayer
5
How can I record an episode or a series from the web?
How can I watch Tivify from my computer?
Can I watch Tivify from any browser?
Is the web player accessible from abroad?
How can I access the menu of a channel from the web player?
Other devices
3
Can I use Tivify on my Samsung Smart TV?
Can I use Tivify on my LG Smart TV?
How can i install Tivify on my Samsung Smart TV?