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Service and Account
When will I be charged the first instalment?
The fee is charged at the time you make the change of plan.
How can I update my password?
To update your password, log in to your account the following link: https://www.tivify.es/es/my-account/. Then, go to the 'Personal Information' se...
How can I contact Tivify?
If you have any doubts about the service, we advise you to check our help centre at www.tivify.es first. For any incident with the service you can alway...
How to delete my account
In order to delete your account you must first have an account with a Free plan. If you have a paid plan, you must downgrade your account to Free from ...