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Service and Account
When will I be charged the first instalment?
The fee is charged at the time you make the change of plan.
Where can I update my password or retrieve it if I can't remember it?
You can update your password by logging in to your account and selecting the Personal Details option. If you can't remember your password, you can ...
How can I contact Tivify?
If you have any doubts about the service, we advise you to check our help centre at www.tivify.es first. For any incident with the service you can alway...
How to delete my account
In order to delete your account you must first have an account with a Free plan. If you have a paid plan, you must downgrade your account to Free from ...