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How can I control the devices linked to my account?
You can do this from your user area at tivify.com or tivify.tv, in the 'My devices' section you can see which devices are linked to your account and...
Can I change the language of a content?
The language change functions are available on request from the channels. When watching a live channel, press and hold the 'OK' button to display th...
Can I view subtitles?
The ability to view content with subtitles is not yet active in the application. Our team is working to make this option available in future updates.
What happens if I don't let Google know my location?
If you do not enable these permissions when you set up your Android TV device, some apps, such as Google Assistant, may not work properly. This is why we re...
What is L7D?
It stands for "Last 7 Days" and is the section of the platform where the programmes and films that have been broadcast in the last week on the cha...
Can I change the language of a recorded chapter?
If the episode, during its broadcast, was available in more than one language, you will be able to change it when you play it back. Our system records both ...
How do I get the programme to start recording on time?
No, you don't have to worry about that. From our platform, we make sure that the programme starts and finishes recording so that you won't miss anyt...
If the programme has already started and I press record, will the whole programme be available afterwards or only from the moment I pressed the button?
It doesn't matter if the programme you have decided to record has already started, our system will record the whole programme and it will be available i...
Once the programme is recorded, how long does it take to be available?
Our catch-up TV system is virtually instantaneous. Once the programme has finished airing, a few minutes later, it will be available in your recordings for ...
My recordings
In this section you can access all the content you have recorded. Sorted by categories, differentiating those contents that you have left unfinished or that...
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