Mobile devices

Can I download my recordings to watch them offline?
No, you must be connected to the internet to access the contents of the platform.
Can I watch content in the original version?
From the Tivify app you have the option to switch languages. Use the 3 dots in the top right corner of the screen to change the audio of the content you are...
How can I update the Tivify application on my mobile device?
Go to the Google Play Store if your device is Android, search for the Tivify app and select 'Update'. For iOS apps, follow the same steps in the App...
How can I change channels on my mobile or tablet?
To change channels on your mobile or tablet, swipe your finger to the right or left on the screen to switch between channels. You can also access the full l...
What version of iOS do I need to have installed to enjoy the platform on my iPhone?
To enjoy our platform and all its features on your iPhone, you need to have iOS version 12 or higher installed.
What version of Android do I need to have installed to be able to enjoy the service on my mobile?
Our application can be installed on mobile phones with Android 8 operating system. If your mobile phone has an older version of Android, unfortunately it is...
Can I play content on my mobile phone that I have already started on another device?
Yes, that's one of the great features of our app. You can switch devices in the middle of the content, our platform will remember where you left off.
Can I watch the same content on TV and mobile simultaneously?
Of course! Tivify is a multi-screen application that, with the same account, allows you to view content on two devices at the same time with our Premium pla...
How do I go to the channel menu on my Android mobile?
To access the channel menu on your Android mobile device, you must go to the live channel and click on the 3 dashes in the top right-hand corner of the s...
How do I go to a channel menu on my iPhone or iPad?
On IOS devices you can access the menu of a channel from the 'Channels' section, holding down on the channel you want, a menu will appear where you ...