Mobile devices

Why can't I play some L7d content away from home?
Due to a rights issue, some channels do not allow content to be played when your mobile phone is not connected to your home network.
Can I download my recordings to watch them offline?
No, you must be connected to the internet to access the contents of the platform.
Can I watch content in the original version?
From the Tivify app you have the option to switch languages. Use the 3 dots in the top right corner of the screen to change the audio of the content you are...
How can I change channels on my mobile or tablet?
To change channels on your mobile or tablet, swipe your finger to the right or left on the screen to switch between channels. You can also access the full l...
How do I switch channels on my mobile or tablet?
To change channels on your mobile or tablet, swipe your finger to the right or left on the screen to switch between channels. You can also access the full l...
How can I delete a recording from the application?
To delete a recording, go to the 'My recordings' section and press the '+' button on the programme's cover. Select the 'Delete...
How can I update the Tivify application on my mobile device?
Go to the Google Play Store if your device is Android, search for the Tivify app and select 'Update'. For iOS apps, follow the same steps in the A...
What version of iOS do I need to have installed to enjoy the platform on my iPhone?
To enjoy our platform and all its features on your iPhone, you need to have iOS version 12 or higher installed.
What version of Android do I need to have installed to be able to enjoy the service on my mobile?
Our application can be installed on mobile phones with Android 8 operating system. If your mobile phone has an older version of Android, unfortunately it is...
Channels have disappeared from my mobile phone
Check that these channels are available on mobile devices or you hid it by mistake. If this is not the case, contact your technical support.