FAQ

What is Tivify?
Tivify is the entertainment platform that aggregates your favourite channels and content in one place so you can watch them wherever you want. From Tivify y...
Can I watch the same content on TV and mobile simultaneously?
Of course! Tivify is a multi-screen application that, with the same account, allows you to view content on two devices at the same time.
On which devices can I view Tivify?
Android TV: both streamers (STBs and sticks) and ATVs certified by Google and Android TV version 8.0 or higher. Android Mobile & Tablet : Android OS...
How many devices can I view Tivify on at once?
The number of devices you can link to your account will vary depending on the plan you have signed up for. With any of our payment plans you can register up...
I have reached the maximum number of devices, what can I do?
Each plan has a maximum number of devices that you can have linked to your account. If you reach this maximum and need to use the service on another device,...
Why do I watch some regional channels and not others?
If you miss any regional channel, it is important that you take into account what we indicate in our WEB. Due to the rights that these channels have for the...
Can I view Tivify on my computer?
Yes, no problem at all. You can access the web player version of Tivify www.tivify.tv
What devices are compatible with the Tivify remote?
Any Android TV device is compatible and can be paired with our remote.
How to link your Tivify remote
Here is a quick guide to set up your remote on any Android TV device. 1. Activate the linking of the Tivify remote control. To do this, press and ...
How can I recover a TV show or movie on my TV?
To access content that has already been broadcast, you can do so through any of our L7D sections. If, for example, you are interested in watching the Satur...