Check your internet connection. If you have a good connection and other streaming services are working, list which channels you are not watching (all or jus...

First of all check that the audio on your monitor and your HDMI cable are correct. For this you can use another streaming service and see if you can hear it...

Make sure you have search permissions enabled on the applications you want to use Google Assistant, and that Google Assistant is not disabled. Remember that...

To clear an app's data, go to your Android TV device's settings > Apps and select the app you want to purge, then click on 'Clear data'. ...

It could be that your browser is not compatible with the features of our application and that's why you notice that your player is slower and sometimes ...

If you notice that you are missing some channels on your dial, the first thing to do would be to check on our website www.tivify.es to see if those channels...

In order to offer you our Catch-Up TV service, we need the channels' authorisation. Not all channels offer this authorisation, so we advise you to recor...

For regulatory reasons, we can only offer the regional and local channels in your area (the one you indicated with the zip code when you registered) or thos...

We have reached an agreement with the publisher of Telecinco, Cuatro, FDF, Energy, Divinity, Be Mad and Boing; in order to offer them with advanced function...

In order to access the offer of regional and local channels, you need to register, as the offer is displayed according to the postcode of each user. But ...