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Account

How can I pay?
You can pay with your Visa or Mastercard credit card, or with your Visa Electron or Maestro debit card. At Tivify we use Banco Sabadell's PAYCOMET payme...
Where can I see my plan?
You can see which plan you have contracted in your account in tivify.es
How can I unsubscribe?
To cancel any payment plan you must make a plan change to FREE. 1. Log in to your user area at www.tivify.es 2. Go to the 'Subscription' section a...
Where can I update my personal data from?
You can update your personal data from your account in tivify.es, by selecting the option 'Personal data'.
I don't remember my password
If you don't remember your password, don't worry! You can reset it at any time. You can do it via: https://tivify.tv/login >> Forgot my Pas...
How can I change my card?
To change the card associated with your subscription or add a new one, log in to your account at https://www.tivify.es/es/my-account/. Go to the 'Pa...
How can I change my plan?
To change your plan, simply log in to your customer area on our website tivify.es and look for the 'subscription' section. Then select 'chan...
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